Our Service Catalog

Your Brand ties together the story of your business.  It is represented by the colors, graphics, and tone of voice used throughout your site.

Our team can help you with the development of both your Brand strategy and the creation of your digital brand assets.

If we are also developing your online presence, we will develop a theme reflecting your brand which can be used across your sites.

Have you hit a flat spot, or are unsure how to take the next step in your journey?

We have some proven methods to take your thoughts and ideas and turn them into actionable steps towards your goal.

Planning means you won't spend money on ideas that won't add value or contribute to your strategic goals.  It will also give you the order you should do certain tasks, with a logical understanding of why that is so.

For more information, contact us and we'll show you how.

If you are just beginning your online journey, it is important you sit down and write down all your ideas and develop them into a Business Strategy.

Your Business Strategy guides all your decision making, as well as lets you measure your performance against your strategic goals.  It helps you plan short, medium, and long term initiatives to guide your journey to success.

Our advisors are experienced in all areas of business strategy and can provide you with the help you need to develop a plan that works for your business.

Our team knows all the tricks to find out about your competition.  Our tools and methods cover both traditional competitive analysis, as well as modern digital techniques.

We are able to not only provide you with the findings of your competitors but in most cases, we can let you know exactly what they are doing to grow their market share.

Contact us if you want an example fo the sort of information we can provide.

The customers that use our Copywriting services usually fall into one of 3 categories:

1. They don't have the time to develop content
2. They aren't comfortable with their content writing skills & experience
3. They lack the expertise in the content they need to be written

Let our Copywriting team save you the time and stress of developing good content, written in your tone of voice, and developed in conjunction with your brand and styling guidelines.

Content may be for your website, Social Media or any other publication that you want to contribute to as part of your content strategy.

These services are available both as one-off jobs or on retainer for monthly content development.

We are often called for technical tasks like bulk updating content, running queries against databases, or transforming content from one format to another.

Our Database Administrators are able to understand all the technology needed to perform almost any task related to data.

As well as this, we also provide database maintenance services, some of which are included in our monthly site management services offerings.  This includes optimising your database, compressing your database, and any updates, backups, and restorations you may require.

Being online or digitising parts of your business is a daunting task.  There are so many ways of doing things, and so many technologies and techniques that it is easy to get lost or mislead.

Our experts can guide you on the journey and help you plan your transition.  Each step will be explained in detail, and we can ensure that you don't invest in something that isn't specific to achieve your strategic outcomes.

To speak to one of our experts, contact us, and tell us what you are hoping to achieve.

Electronic Digital Marketing - also known as EDM -  is a great way to both stay in contact with your customers, as well as to drive website traffic and sales for your business.

Our EDM experts work with the major platforms, including Mailchimp, Constand Contact & SendInBlue.  We can integrate your EDM into your Social Media as well as use it to drive traffic and sales as part of your digital campaigns.

When you are starting out, chances are your web host offered you an email service as well.  This basic email is generally ok, but at some stage, you will wish to upgrade to a dedicated provider to take advantage of additional features and integrations.

We specialise in Microsoft and Google email setup and can do all the configuration required to make sure you don't lose one minute of your email service.

As part of this, we will also advise you on how to set up your email addresses, and integrate this into your website for greater automation of customer communications.

Marketing on Facebook (or any other Social Media Platform) can be hard to understand.  It is quite easy to spend money on Ads or Posts and not achieve the outcomes you were looking for.

Our experts understand the science behind Social Media Marketing.  There are techniques that will work for some organisations, but not for others.  Understanding this before you spend money can be the difference between success and lost opportunity.

Chat with one of our experts, and ask them to tell you about what our customers are doing and achieving, and we'll help you with your marketing objectives.

Website analytics are vital.  They tell you what is happening, as well as providing a good understanding of what works and what doesn't.

Our experts know how to not only how to connect your site to Google Analytics, but can also help you configure both to interact in a way to allow you to capture all the information you need.

Some elements of Google Analytics are very technical, and not easy to understand.  Our experts have simplified these and are able to configure whatever you require, specific to your business and industry.

Contact us to find out more.

Our developers are able to create amazing Google Dashboards to provide you not only with information, but intelligence.

This allows you to really understand what works and what needs further work.  We have been able to create specific elements to align with the key decisions and metrics that you need to understand your business.

Contact us and find out what we can do for you, and how you can use this to grow your business.

Google is a great platform for getting 3 types of advertisements in front of your potential customers.  Search Ads, Shopping Ads, and general ads are shown whilst the visitor is browsing a website, video or using a mobile app.

Our experts understand the science behind what makes your advertisements effective, and how to optimise the money you invest in online marketing so you achieve greater returns.

Get in contact with us and we can show you how!

If you want to make sure your products are advertised effectively by Google, it is vital you connect your store to Google Merchant and configure the product catalog to maximise the features of the platform.

Our team can do the technical integration and provide you with the best chance of having your products displayed to your potential customers.

If you prefer to manage your tags (Facebook Pixel, Google Analytics, Google Adsense, etc) yourself, we can configure your Google Tag Manager to allow you to manage your tags without having to touch the code on your website.

If you are new to Google Tag Manager, or want to learn more about what we do, reach out and we can share our knowledge & experiences with you.

It is amazing what the science of graphics and colours do to affect the behaviour of your site visitors.  They will judge your site's appearance as well as the feelings you are invoking.

We can provide everything from individual graphics, right through to full website design.

We are fortunate to work across industries, and across the globe.  If you need any introductions to different service or product providers contact us and we will be glad to assist you.

Being able to configure Google Analytics is hard enough, but understanding how to configure it for an online store is next to impossible.  Except for us.

Aligning your store's key events, and funnel steps to Google Analytics can help you determine if you are losing sales because of pricing, shipping costs or other elements along the purchase journey.

We can provide you with customised configuration for your industry, and help you interpret the results to understand what is happening on your site.

Finally, we are able to offer recommendations to the findings to help you improve anything that isn't working, or add value to your website.

It is common for people to start out by using online store providers such as Shopify, BigCommerce, Wix, or Square Space.  If you start to outgrow these services, then your biggest obstacle will be migrating all your content to a new store.

When you are ready to grow and customise what your store is able to do, contact us and we will make migrating from one platform to another a painless journey for you.

Whether your store is using online payment gateways, such as Paypal, Square, or Afterpay, we can set this up for your store for you.  We will set up test accounts as well as your real accounts and will configure your accounts to be highly secure so your transactions are safe.

If you are using a payment gateway from a real bank rather than an online service, we are also able to assist and can deal with the Bank's technical team for you.

Being able to understand how much you should charge for your products and services, or whether you should have different price points that you market to different audiences, can be a hard lesson to learn.

Use our experts to make sure you are maximising your margins, increasing your sales revenue, and not losing sales to your competitors.

We work with a wonderful team of professional photographers.  They can make your products shine, which in turn will make your website and ads look amazing.

Never underestimate the value of a pretty picture, especially when it comes to convincing someone to part with their hard-earned money.

If you are the type of company that has a longer sales engagement path, and usually generate collateral to leave with your prospects, let our graphic designers increase your chances of success.

We understand the science behind the various frameworks which drive sales, so give us a call and we can show you what amazing looks like.

SEO is one of the most understood skills, and the easiest one for agencies to bamboozle you with.  Our SEO experts will first explain all the science and logic behind what is being done, then will engage with you on a strategy before implementing it across your website and the major Search Engines.

Give us a chance to show you the before and after results so you can see what can be done to improve your search engine results, and drive sales to your business.

Knowing which doors are being left open, and monitoring your site for nasties is a vital element to managing your website.

Our experts know what to look for and how to resolve any issues, so call us and let us help eliminate the risk of your site being hacked.

Getting your site optimised for Search Engines is only the start of the journey.  You need to constantly monitor it and maintain your ranking in the various Search Engines.

We will take this headache away from you and make sure your site is the one that your prospective customers see first.

Trying to understand how you are performing from a Search Engine Optimisation perspective can be quite difficult.  It is also something that you need to constantly manage and tweak to make sure your competitors do not push you down in the ranking.

We can show you the key statics and information that shows how you are performing, as well as informing you on the issues or elements that need addressing.

We understand the science behind what businesses can be successful in Social Media campaigns, and why they succeed.  This covers all of the key channels, such as Facebook, Instagram, LinkedIn, etc., and we are best placed to make sure your marketing dollars provide an optimised return on your investment.

Our experts will not only execute the campaign, but they will also provide great reports that explain what the results show.  We will also save you money by making sure that any of your campaigns that are not hitting the mark are stopped before they cost you money.

Social media posts look so easy to do, but behind the post is a lot of science.  What colours should you use? How should it be laid out? Should you use images or videos?  When should it be posted? Where should it be posted? Who should you target?

All these questions are easy for us to answer, as we have the knowledge and experience to make sure your social media posts get the outcome you are after.  They may be for Brand Awareness or Sales, or to gain followers.

Whatever your driver, we are the experts to make the difficult look easy.

Call us for details

Knowing what to do online, how to do it, and why you should do it is the magic behind having a good Social Media Strategy.

We have helped countless companies understand the science of Social Media and what strategy is right for your business and your goals.

Having a secure site not only makes sure your customers feel safe buying from you, but it will also drive the overall "trust" factor of your business.

Search Engines rank insecure sites outside of the top pages, and in many cases will not show them at all.

If you aren't technical, and want some help getting your SSL certificates setup, give us a call.

Where your budget is small, or your needs are simple, we offer a range of templated websites that may suit your needs.

You can see these in our Portfolio Website:

Many sites look similar, and that's because they use templates that are used all over the web.  If you want a unique look and feel, and you want your brand to shine online, let our design experts and our developers work together to create a custom theme for your website.

We have certified trainers that can come to you, or provide remote learning sessions for your teams.  We can also create training materials custom on the topic that you wish to learn.

Contact us for some examples of our past engagements, and let us show you the fun way to learn.

As well as digital imagery, videos are also popular online.  You can use these in your Social Media posts, on your website, or in your online channel (such as Vimeo or YouTube).

Our experts can do the hard work in terms of creating the storyboard, selecting locations, and creating amazing videos for you to share.

Being able to integrate into a tool like Google Analytics is hard enough, but setting it up correctly to capture the right events is vital.

We can provide you with customised configuration for your industry, and help you interpret the results to understand what is happening on your site.

Finally, we are able to offer recommendations to the findings to help you improve anything that isn't working, or add value to your website.

Sometimes bad things happen.  Nasty things may be done by bad people, and mistakes can be done by innocent people.  We can make sure your site is safe & secure and backed up to give you a point in time to restore back to.

We could talk about website development till the cows come home.  This topic covers everything from understanding what part digital plays in your business strategy, right through to how the site should look and interact with your visitors.

We have years of experience in developing websites, across lots of different platforms.  We focus on WordPress as it gives you extremely complex functionality at an affordable price.  We have customers using all the key stores (like Shopify, Wix, Square Space, Big Commerce etc.).

Contact us and we will walk you through our website development process and can show you how you can use advanced technology to drive your online success.

We offer two types of Hosting packages:

• Standard Web hosting - used for any type of online solution
• WordPress hosting - specialised hosting optimised for WordPress

We also host other platforms, such as OpenCart, CRM systems, etc., so give us a call and let us take the hassle out of hosting your business.

Under this service, we cover two types of migration:

• Migration between web platforms
• Migration away from other hosts

We have so many customers that had their sites built, hosted, and mismanaged by businesses that focused on making money rather than making you successful.   We know that if we do make you more successful you'll happily pay for more services.

If you are unhappy with your site or want to move to a new platform give us a call.  As part of rebuilding your website, we will resolve any issues and uplift the capabilities to bring you up to modern standards.

As part of this, we'll also provide you with a roadmap of what you should consider in order to continue your online journey.

Just like physical stores start to look old, online stores also need to be refreshed occasionally.  Our expert team of designers can look at your current site, and using their understanding of the science behind a good website, provide you with a list of things to improve things for you.

Sometimes all that you need is a little tweak, other times it may require a full rebuild.  Give us a call and we'll audit your site and let you know what changes you may wish to consider.

When your site is down, it is the same as when your physical store or office is closed.  People will quickly find an alternative site and take their business there.

Sometimes the outage is caused by your provider, sometimes by an innocent mistake, sometimes by a bad person trying to take down your business.

Call us when things go wrong and we'll fix it for you.

Hackers are always looking for ways of getting into your website.  They try different hacks and the Plugin providers are constantly updating their software to close these back doors.

We make sure your WordPress site is constantly up to date, and minimise the chances of the bad guys stealing your data or ruining your business.

We offer two types of Hosting packages:

• Standard Web hosting - used for any type of online solution
• WordPress hosting - specialised hosting optimised for WordPress